Question 1

How do I contact you?

Accepted Answer

You can contact our Customer Care team at 9384646363 for any queries or assistance. Our support team is available 7 days a week from 11:00 AM IST to 9:00 PM IST and will be happy to help you.

Question 2

Can I visit your store directly?

Accepted Answer

Yes! We have physical retail stores in Chennai, located at Avadi and Madhavaram. You're welcome to visit us and explore our latest plus-size collections in person. Simply search for Fusion Life Style on Google Maps to find the nearest store and get directions.

Question 3

My money was debited, but my order was not confirmed. What should I do?

Accepted Answer

If your payment was debited but the order was not confirmed, it may be due to a temporary payment gateway issue and the transaction may have failed. In most cases, the amount is automatically refunded by your bank as per their processing timeline. If you do not receive the refund within the expected time, please contact your bank for an update. Our Customer Care team is always happy to assist and can provide any transaction details or support required to help you with the refund process.

Frequently asked questions

How do I contact you?

Can I visit your store directly?

My money was debited, but my order was not confirmed. What should I do?